University of Utah

Health Sciences Center

Information Technology Services

Ask ITS

Thanks for using our Ask ITS request form! The purpose of this website is to help direct your question to the right team or employee within ITS. We review submissions daily and will respond to you or forward your question to the appropriate team within 48 hours.

Before you submit a request, please review these common questions:

Are you reporting a problem? This includes problems logging into systems, broken software, broken equipment, or other issues with an existing system. If so, please submit a Trouble Ticket or call the Support Center at 587-6000. The Support Center website also displays information about current system problems.
Are you ordering new equipment? If you know what type of equipment you need, please use the Equipment Request form. If you need help with a large equipment order for a special project, please complete the Ask ITS request form below.
Are you requesting enterprise data? If you know the type of data you need, you can download and submit a Data Request form. If you need more information about data requests, please go to the Data Resource Center website or contact drc@hsc.utah.edu.

Requestor Information

Name
Employee ID
Phone

Email
Department/Organization
Associate Administrator

Request Information

Does this request affect:

Patient Safety Business Operations Regulatory Compliance

Please describe the assistance you need. If you are requesting a new system or project, please provide as much information as possible about the purpose of the project and the business justification. If your request meets the criteria for an official project, we will be contacting you for additional information, and helping you with the Project Approval process.

Connect to Purpose

Service	Quality	People	Finance	Growth	Academic
Inpatient satisfaction is at the 75th percentile by the end of 4QFY05	Decrease hospital-wide mortality rate from 1.8% to 1.4% by the end of 4QFY05	Reduce the organization's annual turnover rate from 18.2% to 15% or below by 4QFY05	Achieve a 2% operating margin for FY2005	Meet FY05 budgeted growth for outpatient visits of 5%	Increase the number of presentations and publications by University of Utah Hospitals & Clinics employees to 45
Inpatient satisfaction on the question: "How well was your pain controlled?" achieves results at the 75th percentile by 4QFY05	Increase the event and potential event reporting rate from 18/1000 patient days to 23/1000 by the end of 3QFY05	Improve overall employee satisfaction by X%		Meet FY05 budgeted growth for inpatient visits of 1.5%
Outpatient satisfaction achieves sustained results at the 75th percentile by the end of 4QFY05	Increase the number of discharges per bed in service to 48.9	Decrease the number of departments with low employee commitment scores by 50%
	Decrease the average length of stay to 5.8

If your request supports the HSC FY 05 goals or our service pillars, please indicate the pillar(s) and provide a brief explanation.

Service Pillar Quality Pillar People Pillar Finance Pillar Growth Pillar Academic Pillar

Explanation